Privacy Statement

This privacy statement contains information on how Novar Nederland B.V. (hereinafter "we" or "Novar"), processes personal data as part of its business operations. This includes the processing of data through our website  

We are the so-called data controller for the processing of this data within the meaning of the General Data Protection Regulation ("AVG"). We process your data carefully and in accordance with applicable privacy laws, including the AVG.

If after reviewing our privacy statement, or in a more general sense, you have questions or wish to contact us, you may do so through the contact information provided at the end of this privacy statement.

Personal data we process

We process personal data of (contact persons of) our former, current as well as potential customers, suppliers and other relations, of job applicants, as well as of website visitors. We obtain your data (i) from you, (ii) from third parties (such as customers and supply chain partners) or (iii) from public sources, such as the Chamber of Commerce.

Below is an overview of the personal data we may process:

  • basic information such as your first and last name, title, gender;
  • contact information such as your e-mail address, mailing address, phone number, the company you work for (if any) and your position;
  • Financial information, such as IBAN/bank account number;
  • IP address and statistical data about your use of our website;
  • personal data you give us when you apply for a job with us, such as a cover letter, CV, date of birth, educational and career information;
  • Any other personal data we obtain from or about you that we use for the purposes listed below.

We do not always process all of the above data, it depends on the type of relationship, the service involved and (if applicable) the consent you have given us.

For what purpose we process personal data

Purposes of processingBasis
Business contracts
Management and delivery of services and after-sales servicePerformance of the agreement (Article 6 (1) (b) AVG)
Communication regarding the contractual relationshipPerformance of the agreement (Article 6 (1) (b) AVG)
Our business operations, accounting and other mandatory administrative operations.Compliance with legal obligations (Article 6.1 (c) AVG)
Disputes and legal proceedingsLegitimate interest to protect our interests and prove a contract or legal claim (Article 6.1(f) AVG)
Collect and/or study your responses to surveys after taking our servicesLegitimate interest in improving our offers and services based on your feedback (Article 6.1 (f) AVG)
Marketing and IT
Manage customer service for the purpose of responding to any questions or handling complaints.Legitimate interest in responding to your inquiries or complaints (Article 6.1(f) AVG)
Sending newsletters, invitations to our (online) events and other marketing communications that may be relevant to you.Consent (Article 6.1 (a) AVG)
To understand and improve the use of our website by measuring our users' traffic and navigation through the use of cookies and other digital technology.Consent (Article 6.1 (a) AVG)
To provide personalized content and advertisements, measure their effectiveness and adapt them to your browsing and profile.Consent (Article 6.1 (a) AVG)
To offer personalized content and advertising, to measure the effectiveness of campaigns and to customize them based on your browsing behavior and profile through partners who may be recipients of your personal data.Consent (Article 6.1 (a) AVG)
Manage e-commerce and digital strategy, including the delivery of additional servicesLegitimate interest in driving e-commerce and digital strategy (Article 6.1 (f) AVG)
Securing the tools that enable our interactions, including domain, network and authenticationLegitimate interest in ensuring the security of data exchanged and processed (Article 6.1 (f) AVG)
To enable the operation of the website, to ensure security, etc.Legitimate interest in enabling the operation of the website (Article 6.1 (f) AVG)
We process statistical data on visits to and use of our website. We do this to analyze and improve the content, layout and use of our website.Legitimate interest to analyze and improve the functioning of the website (Article 6.1 (f) AVG)
Depending on our relationship with you, we may be required by law to provide information, for example, to tax authorities, public records and regulators.Compliance with legal obligations (Article 6.1 (c) AVG)
Applications and Recruitment
We process the data you share with us when you apply for a job with us (via email/post, our website or social media) or that we receive through recruiters in order to contact you for the purpose of our application process and to process your application.Consent (Article 6.1 (a) AVG) and/or Performance of the contract (Article 6 (1) (b) AVG) and/or Legitimate interest to handle the applications (Article 6.1 (f) AVG)
We process data in connection with (a registration for) one of our meetings/events.Consent (Article 6.1 (a) AVG)
Access control and camera surveillance
For security purposes, we keep track of who enters our premises. There is camera surveillance in and around Novar's premises. The purpose of camera surveillance is to protect the safety of Novar employees and visitors and to secure company property and goods.Legitimate interest to ensure the security of our premises and business premises (Article 6.1 (f) AVG)

Sharing your personal data

In some cases, we share your personal data with third parties. We will only do so when we deem it necessary or when we are required to do so by laws and regulations. We only share your data with trusted parties and ensure that the process of sharing this data is covered by appropriate safeguards. We may share your personal data with:

  • government agencies such as the IRS;
  • clients and customers of Novar;
  • chain partners and other service providers such as banks, insurers, accountants, tax consultants and other advisors;
  • external suppliers such as ICT service providers, hosting and cloud service providers or other suppliers to whom we outsource support services.

In addition, if the third party with whom your data is shared is considered a processor within the meaning of the AVG, we will enter into a processor agreement with that third party.

Transfer of personal data outside the European Union

In principle, we do not share personal data with parties outside the European Economic Area ("EEA"). However, should we decide to provide your personal data to parties outside the EEA, we will only do so if an appropriate level of protection for the processing of personal data is ensured. This may mean, for example, that we use a model agreement from the European Commission or make specific arrangements regarding the handling of personal data.

Retention periods

We store your personal data in accordance with the AVG and specific mandatory legal retention periods.

The period for which we will retain your personal data depends on the purpose for which it was obtained. If your data is used for multiple purposes with different retention periods, we will apply the longest period.

Personal data processed on the basis of your consent will be retained until you withdraw your consent or request that your data be deleted or object to its processing.

Personal data processed for the performance of a contract will be retained throughout the relevant contractual relationship.

Personal data processed on the basis of Novar's legitimate interests are retained for as long as Novar needs to comply with/achieve these interests.

Once these periods have expired or your request to erase your personal data has been granted, we will retain your personal data only for the periods required by law.

Your privacy rights

Under the AVG, you have a number of rights. You have the right to request us to inspect, rectify, erase, restrict and transfer your personal data. You also have the right to object to the processing of your personal data. If you wish to exercise these rights please contact us. Our contact details can be found at the end of this privacy statement.

We may not (be able to) comply with your request. For example, because the processing of certain personal data is required to comply with our legal obligations, or because of other exceptions, such as the rights and freedoms of third parties or the legitimate interests of Novar. Should we not (be able to) comply with a particular request, we will of course inform you of our reasons.

To the extent that the processing of your personal data is based on consent, you have the right to withdraw this consent at any time. Any withdrawal of your consent shall not affect the lawfulness of previous processing based on it.

You also have the right to file a complaint with the supervisory authority: the Personal Data Authority ("AP"). More information about this can be found on the AP's website( Of course, we would be pleased if you would contact us first, so that we can see if we can come to an agreement together.

Security of your personal data

We take the protection of your personal data seriously and take appropriate security measures to protect against misuse, loss, unauthorized access, unwanted disclosure and unauthorized alteration.

If you feel that your data is still not properly secured or there are indications of misuse, please contact us using our contact information.

Through tracking cookies, we collect information about visitors' browsing behavior so that we can offer customized content and advertisements. This requires permission from the visitor.

Services of social networks are also integrated so that you can share posts on our website via the buttons of the social networks included therein. Cookies are also used with the use of these social media plugins.

You can disable cookies through your browser. However, certain features of our website may not work properly.

Changes to this privacy statement

We may change this privacy statement from time to time. Changes will be published on our website. It is therefore advisable to check this privacy statement regularly to be aware of any changes. We will do our best to announce changes separately as well.

Contact details

Novar Netherlands B.V.

Emmasingel 4

9726 AH Groningen


T: 085 - 30 30 850